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VAT
Please note all products prices shown on our site EXCLUDE UK VAT. This is because the majority of our sales are Business to Business. If you are located within the UK or EEC and not VAT registered then the charge will be added at checkout.
Minimum Order Value
There is a minimum order value of £30 exclusive of VAT.
Credit Cards
We accept all major credit and debit cards.
For maximum security our web site has been tested and has passed the www.securitymetrics.com security audit. Click on the logo to see our certificate:
Carriage and packing charges:
| Location |
Order Value |
Price |
| England, Wales and Scotland (excluding Highlands and Islands) |
Over £1000 |
Free |
| Scottish Highlands and Islands |
Over £1000 |
Free |
| England, Wales and Scotland (excluding Highlands and Islands) |
Under £1000 |
£10 |
| Scottish Highlands and Islands |
Under £1000 |
£15 |
| Northern Ireland |
See below |
POA |
| Overseas |
See below |
POA |
These charges covers delivery of an order in one consignment. For part delivery please contact us for a quotation.
Unfortunately orders for Northern Ireland are classed as overseas - see below for further details.
Overseas Orders (inc Northern Ireland)
For overseas orders (inc Northern Ireland) carriage and packing charge price cannot currently be given at the time of ordering. It will be charged at cost, and will be worked out by our staff specifically for your goods and country. Please complete your order to continue. You will be emailed the carriage and packing price and can cancel if you find it unacceptable.
Overseas deliveries are a big part of our business and we regularly ship our anatomical models to countries such as China, Japan, Philippines, Indonesia, Malaysia, Vietnam, Thailand, South Korea, India, Pakistan, Australia, New Zealand, and the Middle East. Therefore we are very experienced in export packaging, customs and shipping documentation. Don't hesitate to get in touch if you have any queries.
Returns
If you wish to return any goods you must obtain prior authorization to do so from our Sales Department, quoting your Account Number and Purchase Order Number.
Any returned goods must be sent prepaid at your own risk; any return that is not prepaid will be refused.
Notification of any damaged goods must be received within 3 days of receipt of the goods
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